Last updated: January 2026

Vision Web Design (“we”, “our”, “us”) is committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard data. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you have under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website (visionwebdesign.ca) or submitting information through our contact forms, you consent to the practices described in this policy.

Information We Collect

We collect personal information only when it is reasonably necessary for business purposes, including:

Information you provide directly

• Name
• Email address
• Phone number
• Business or project details
• Any information submitted through our contact forms

Information collected automatically

When you visit our website, certain data is collected through cookies and analytics tools, including:

• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Referring website
• General geographic location (non‑precise)

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use personal information for the following purposes:

• Responding to inquiries and providing requested services
• Preparing proposals or project estimates
• Improving website functionality and user experience
• Monitoring website performance and security
• Maintaining business records
• Complying with legal obligations

We do not sell or rent your personal information.

Cookies and Analytics

Our website uses cookies and similar technologies to:

• Analyze traffic and usage patterns
• Improve site performance
• Enhance user experience

We may use third‑party analytics tools such as Google Analytics, which may process data on servers located outside Canada. You can disable cookies through your browser settings.

Third‑Party Service Providers

We may share information with trusted third‑party providers who assist in operating our business, such as:

• Website hosting providers
• Email service providers
• Analytics platforms
• Security and performance tools

These providers only receive the information necessary to perform their services and are required to protect it.

Cross‑Border Data Transfers

Some service providers may store or process data outside of Canada (e.g., the United States). As a result, your information may be subject to foreign laws and accessible to government authorities in those jurisdictions.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Maintain business and legal records
• Comply with applicable laws

Contact form submissions are typically retained for up to 24 months, unless required longer for business or legal reasons.

Your Rights Under PIPEDA

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent (subject to legal or contractual restrictions)
• Ask how your information has been used or disclosed

To exercise these rights, contact us using the information below.

Security Measures

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

Email Communications and CASL Compliance

If you subscribe to updates or contact us, we may send you emails related to:

• Your inquiry
• Project discussions
• Service updates

We comply with Canada’s Anti‑Spam Legislation (CASL). You may unsubscribe from non‑essential communications at any time.

Links to External Websites

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact Information

If you have questions about this Privacy Policy or wish to request access to your personal information, contact:

Vision Web Design Website: https://visionwebdesign.ca/contact